We plan to be a long-term customer of Gault Electric
Recently, the Gault Electric team installed our Generac whole house generator and earned 5 stars. From start to finish, Mike Gault, the office staff, the installation crew and William Cannon were sensitive and responsive to our needs and concerns, and they explained every step of the purchase, site prep, work plan and generator operation. The courteous and well-trained installation team arrived right on time, having called ahead to suggest that we torque up our AC so we would be comfortable during the power-off period. Then, on this 100-degree day, they worked without a break for 6 hours so that the power could be restored ASAP. On a subsequent day, William Cannon instructed us on the unit's features and maintenance. He and Mike did not leave until we were comfortable with the generator's operation and the generator was tested to ensure that it would supply us the promised power. We plan to be a long-term customer of Gault Electric, and we recommend them for your electrical needs.
Electric & Generators, wants their customers to be 100% satisfied
I recently had a generator installed at my house by Gault Electric & Generators. Like many people, I am not a person who enjoys the process of choosing a contractor. In my case the process started at the Poquoson Seafood Festival. I talked to Mike at his display booth for a while and then decided to set up an appointment at my house to continue our discussion. Our next meeting went great, Mike took the time to listen to what I wanted and assured me that he could make it happen. This part of the interview didn't take long but we talked even longer about ourselves, we just got to know each other. That pretty much made my mind up, Mike's company would get this job. Throughout the installation process I talked to the crew members and found them to be polite and knowledgeable. I could see that Mike had surrounded himself with people who embraced values not far from his own. Near the top of their list of values is "good customer service". From the top down, this company, Gault Electric & Generators, wants their customers to be 100% satisfied. My experience with this company has been a great one and if I need further electrical work I will call them again. Thanks to everyone at Gault Electric and I hope you and your families enjoy and have a safe holiday season
Gault Electric is second to none when it comes to knowledge
Gault Electric is second to none when it comes to knowledge, service, professionalism, and integrity. Wherever we've lived in Virginia, we have relied on them exclusively for our electrical work. Whether it was an unexpected and urgent service need, or scheduled work for the installation of new equipment, every interaction with Gault Electric has been a pleasure. It's readily apparent that Mike and his leadership team have instilled in all of their employees a customer-first approach to business and pride in not just a job being done, but being well done. They have repeatedly demonstrated the ability to handle any request - no matter how big or small - and from my experience handle all calls with the same level of importance and attention to detail. For anyone with an electrical need, I would recommend the Gault Electric team without any reservations. They have always exceeded my expectations.
Gault Electric is a Class A operation
Gault Electric is a Class A operation from initial contact for estimate to completion of job. Gault just completed installation of a generac whole house generator and the installation and personnel involved, from Mike Gault, William Cannon, and their installation people worked together like a "well-oiled" team to install and have the system operational in 2 days. Everyone on the team were very personable, answered all our questions (cheerfully!), and kept us informed of what was going on all the way through. I have used many contractors but have never experienced the quality, care, and professionalism displayed by the entire Gault crew. If you want a generator (or other electrical service) selecting Gault is a "no brainer". Thanks Mike, William, and the entire crew!!
Our clients love Gault Electric, and so do we!
Our real estate brokerage prides itself on our network of outstanding vendors ~ we will only recommend the best to our clients…contractors that we can count on to deliver exceptional customer service, that are reliable, and that offer good value. Gault Electric is one of our favorite preferred vendors ~ for those reasons, and also because Mike’s team is *so* responsive. Our clients love them, and we love them! I highly recommend them.
Liz Moore & Associates
I have never been disappointed in Gault Electric!
As President of Dave’s Plumbing, I have never been disappointed in Gault Electric! Mike Gault presents himself and his company in a most professional manner. I’m pleased to say I’ve never received a complaint from any of my customers regarding Mike’s work. I’ve been so impressed, I’ve had him do electrical work at my own residence as well. He’s a credit to his profession.
Gault Electric saved our freezer full of food from a Nor'easter
When a Nor’easter caused a power interruption at our home while I was out of town, a call to Gault Electric not only restored power to my family but found and fixed the major wiring flaw that had caused the problem, all in time to save our freezer full of food!
Gault Electric really impressed me
I was so impressed with your service, I had to let you know what a satisfied customer you have made. Gault Electric’s quick response to my call and their diagnostic ability to get right to the problem and fix it really impressed me. Thanks for such great service! A rare find these days.
We have trusted Gault Electric for many years
We were very pleased with the service we received when Gault installed our electrical panel and standby generator. We have trusted them for many years and will continue to use their services in the future.